I want to offer my collectors the facilities I’d like for myself, simplifying the paperwork and making things as easy as possible. My experience in the international art market tells me that there are two main problems when buying art works:
1) too few payment facilities
2) too many intermediaries
— Are there any minimums for micropayments?
Any reasonably acceptable amount will be welcome. Normally collectors pay between €50 and €500 per month, depending on the size of the commission.
— Is there a limit to the time for paying for my work?
No. Normally collectors take between 4 and 24 months to pay for their work.
— Can I ask for a break or change in the micropayments?
Yes, you just need to inform me of any change. There’s no penalty, ask for a break or more time to pay if a contingency arises.
— Can I pay everything I owe at once?
Of course, payments are renegotiable at any time.
— How can I pay?
You can choose the form of payment that you find most convenient. Bank transfer or Paypal are recommended.
— Can I make an outright purchase, without instalments? Do I benefit from this?
Yes, you can buy outright without dividing your payment into instalments, and this option attracts an initial discount of 10%.
— Are prices negotiable?
No. Carles does not reward persistent customers or give favours. The pricing of works cannot be negotiated or devalued. It is our professional insistence on this point which ensures that your works are a sound investment. Discounts are only granted in recurring customers.
— Does that mean there are no penalties?
That’s right. If I don’t manage to paint a work that you like I’ll return any deposit paid in full. With no penalties or interest.
— Do you often have rejects or returns?
No. My aim is to always surpass my customers’ expectations.
— How is the agreement made?
First contact is by a simple form setting out the basics of the agreement (what you expect of me, and what you would like to pay every month). Then I contact you to confirm the details and to reply to any questions and requests.
— When will my work be painted?
The work will be started when 30% of the payment has been made, and from that point on you begin to receive updatings of the ongoing work.
— When will I get my work?
When 70% of the payment has been made, and right after confirmation that you accept the work. The time from commission to delivery will depend on the micropayment you choose. Before receiving the work you’ll be notified that it’s on its way.
— And if I don’t like it?
If after following the progress of the work and studying the high resolution photograph you are still not happy, delivery will be cancelled and the full amount paid will be returned. Only your acceptance of delivery closes the deal, and after that no returns will be accepted.
— And if I like the original less than the photograph?
Don’t worry, I guarantee that the original is always better than the image. Although the photograph reproduces the work very faithfully and in great detail it can never surpass the impact and richness of the physical work itself.
— What does followup consist of?
A painting is the result of an organic process of accumulation of work, correction and evolution. Followup is extremely interesting, unveiling the multitude of latent works lying below the visible surface of each painting. You will see your work grow before your eyes. One work of art has dozens of works buried below the layers of paint which then disappear into oblivion. But not for you.
— How will I receive my followup?
By newsletter. Every time yourwork changes significantly I update you with photographs and details of what’s happening.
— Due shipping costs, the price list within the European Union. For outside the EU, please contact.
— How will you send my work?
Small and medium-sized works are shipped in a wooden box. For safety larger canvases are sent duly rolled in a PVC tube and must be re-stretched over a frame at their destination. Re-stretching may be negotiable, depending on the type of commission.
— Can you gift wrap the box?
Of course I can wrap the box elegantly for that special gift. I’m a perfectionist, you can trust my criteria.
— What does the documentation consist of?
A certificate of authorship detailing the price you have paid for your work and the date of acquisition. It also certifies that the work is by the author named, along with other technical details.
— What is this documentation used for?
It is used to officially document your ownership of the asset you have acquired. The worth of a work of art is not the price you paid for it but its current price. The same certificate can also be used to record the work in your household insurance.
— If you don’t find your question here, write to me and I will be pleased to help.
Shall we begin? Fill in the online form and I’ll contact you right away to discuss the details of your future work.